We've written thousands of user tests. Let us set yours up for success.

At the end of the day, you have a million and one other things to do with your time, save yourself from learning to be an expert in yet another thing.

We're here for you.

'Managed Testing' starts at $279 per test

The base of every user test packed with insights is - a great setup

All 'Managed Testing' starts with our base test setup and support.

good communication skills

Connect with your Account Manager

Your account manager will be here to answer any questions you have and organize your test.

representative of your users

Get your Test Setup done for you

Give us some info in our interactive form via video, audio, or text - whichever is easiest for you. Then, we'll write and setup a test for you.

all walks of life

Receive 1 'Deep Dive' Test w/ 5 Testers

You'll get 5 videos of first-time visitors to your site. Each test is on desktop or mobile. If you want both, get 2 tests.

With 'Base' you're just getting the 'raw data' about your users' experience.

This is great if you are already fairly savvy or have someone on staff who can interpret the insights and make them actionable.

Or, you could just let us do the legwork and upgrade to Expert Insights.

👇👇

Clear recommendations on how to take what you’ve got, and optimize it efficiently.

Get conversion insights specific to your business based on your test results by experts.

Everything in 'Base' PLUS:

2 experts on every test

Use our experts to do the legwork. Every Expert Insights test gets 2 sets of eyes.

Deliverable: Test Summary

Get all the data automatically extracted and interpreted for you into a nice summary of events.

Deliverable: Actionable Report

Actionable recommendations based on your test results with a clear next step on how to take what you’ve got and improve it.

Deliverable: Video Overview

After our lead expert is done with your report, they'll make a short video explaining everything. Questions? Just ask.

Let our experts set you up for testing success

Base

Focus purely on the right test setup with us and analyze the data yourself.

Includes:

- Test strategy & Set-Up

- 1 Deep Dive test w/ 5 testers
(Each test is one device)

- Account Manager

$279 per test
Single device Both devices
Expert Insights

Get actionable analysis of your test from our in-house team of UX/CRO experts.

Includes everything in 'Base' plus:

- Test Summary

- Expert Analysis Report & Recommendations

- Expert Video Explainer

$899 per test
Single device Both devices

"The Expert Insights report is f*cking fire." - Jimmy Rose, Content Snare

¯\_(ツ)_/¯ Our customers say it best!

Questions. Answers.

I’m testing for the first time. Where’s a good place to start?

If you have testing experience and already know what you’re looking for, go for the Self-Serve offer. Or edit one of our templates.

Want some extra help? Managed is for you. We’ve productized testing and we’ll either write the test for you and you watch the videos. Or we’ll do it all and make a report of our findings with suggestions, easily implemented.

Do you have high-stakes sales funnels? Want robust bug testing and bulletproof ad campaigns? Want to test on a schedule? Go big on usability testing with our Enterprise offer.

Why do I pay per result on Self-Serve, but per test on Managed?

Self-serve is our most flexible offer. Only have $20 bucks to test this week? Run a $20 test! Self-serve lets you test anything you please, at any scale you please. We won’t be involved in the process, so we only charge you per tester.

Our Managed offer is process-driven and proven-to-work. Tests are limited to five testers (it’s the perfect ratio of bang to buck) and we work with you to create affordable, bespoke tests (plus some extra goodies on top of the test itself). Because of our extra involvement, we charge you per test. The testers are included in the cost.

How many testers should my test have?

3 — if you’re on a tight budget and don’t mind capturing a bit less data
5 — to capture most of your users’ pain points before the law of diminishing returns kicks in
20 — for deep dives and more statistically significant data

What’s the difference between Tests and Tasks?

You can’t have a test without tasks.

Tasks are the individual exercises our testers complete while doing your test — these include navigating to certain parts of your site, taking actions like adding items to their cart, or simple observational tasks.

Example:
1. Please spend 5 minutes exploring the store like you normally would.
2. Find a pair of running shoes for less than $40.
3. Do the shoes come in your size? What colors do they offer?
4. You need the shoes tomorrow for a marathon if you buy now – could they arrive by noon tomorrow?

Some tests have three tasks, some have 12. More tasks means more steps in your flow and a longer test.

The number of tasks needs fit within the time period of the test as it’s only fair to the testers to get paid for their time. (ie: Don’t squeeze a task that takes 30-minutes and purchase a 1 task test for $10/result – which is meant to be 5 minutes or less)

How many tests should I run?

Your website will improve with every test you run. The more you want to improve, the more you should test.

One way to test with us is to buy a test bundle. You can use these to test at your own pace, which is especially useful when releasing new features or adding new pages to your website.